For UK plumbing businesses
You're fixing one job. Don't miss the next one.
Whether it's a boiler problem, burst pipe or bathroom job, Deputify answers when you can't. It talks naturally with your customer, understands what they need, asks the right questions and sends the important job details straight to your WhatsApp.
15 days free No payment details No automatic subscription
Your AI phone deputy for customer calls.
While you're on the tools
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A customer calls.
You can't answer.
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Deputify handles the conversation.
Asks the right questions. Assesses urgency.
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Job details on WhatsApp.
Ready for your next step.
The phone doesn't wait
A missed call could be a missed job.
When you're under a sink or repairing a boiler, picking up isn't always possible. But the customer calling still needs a plumber.
You're busy on a job.
Your hands are full with a boiler repair.
A customer calls.
Someone else needs a plumber.
You can't answer.
You can't put the job down to pick up.
They may try another plumber.
An unanswered enquiry could become a missed job.
How Deputify works
How Deputify handles the call when you can't.
Deputify is an AI phone deputy for UK plumbing businesses. It handles customer calls when you can't answer, gathers useful job details, assesses urgency and sends the enquiry to you through WhatsApp.
Your customer calls.
Your deputy answers.
Deputify understands, asks relevant questions and triages.
You receive useful job details on WhatsApp.
A conversation with purpose
More than taking a message.
Customers don't always know which details matter. Deputify asks relevant follow-up questions to understand the enquiry and help you decide what to do next.
An example customer enquiry
“My boiler has stopped working and we've got no heating.”
There's a problem to understand, not just a message to pass on.
From a conversation to useful information
- Problem
- Boiler has stopped working.
- Impact
- Customer has no heating.
- Location
- Deputify asks for the job location if it has not been provided.
- Customer availability
- Deputify asks when the customer is available if needed.
- Urgency
- Deputify asks relevant follow-up questions and assesses urgency from the information provided.
- Next logical action
- Deputify recommends an appropriate next step based on the enquiry and the agreed business setup.
That's the difference between taking a message and having a deputy.
Useful details, straight to WhatsApp
Know what needs your attention without listening to voicemails.
Finish what you're doing, check WhatsApp, understand the enquiry and decide what happens next.
The job, the customer and a recommended next action, together in one message.
Built around your business
Your business. Your rules. Your deputy.
You stay in control.
Keep your business number.
Your customers can keep using your existing business phone number.
Agree how calls are handled.
Deputify works around the call-handling setup agreed with you for your business.
Decide what happens next.
Deputify sends useful enquiry details and a recommended next step. The business remains in your hands.
A straightforward start
Try Deputify free for 15 days.
See how a phone deputy fits your plumbing business before deciding whether to continue.
£0 for 15 days
Then £29/month if you choose to continue
- No payment details required for the trial.
- No automatic subscription.
The £29/month service is subject to fair usage.
Your questions, answered
Before you hand over the next call.
Do I need to change my existing business phone number?
No. You keep your existing business phone number. As part of setting up your trial, we'll agree how Deputify should fit into your call handling and help you test the setup before the trial begins.
Will Deputify answer every call?
Not necessarily. How Deputify handles calls depends on the setup agreed for your business. It can be configured around how you want customer calls handled, so you remain in control.
What happens when I answer the phone myself?
That depends on the call-handling setup agreed for your business. Where your setup gives you the first opportunity to answer, Deputify can handle the call when you don't answer. We'll confirm and test the setup with you before your trial begins.
Is Deputify just an answering service?
No. Deputify doesn't simply take a message. It talks with the customer, understands why they're calling, asks relevant follow-up questions, gathers useful job details, assesses urgency and sends the important information and a recommended next action to you through WhatsApp.
Will customers know they're speaking with AI?
Yes. Deputify introduces itself as an AI assistant at the beginning of the call, so the caller knows they are speaking with AI.
What information does Deputify collect?
Deputify collects information relevant to the customer enquiry, such as their name and contact details, job location, what they need help with, relevant details about the problem and their preferred visit time. The exact information collected depends on the conversation and how Deputify is configured for your business.
What happens if Deputify misunderstands something?
Deputify can ask follow-up questions and identify missing information during the conversation. Like any call-handling service, misunderstandings are possible, so the information is sent to you and you remain in control of what happens next.
Are calls recorded?
Deputify's current configuration does not persistently record call audio. The conversation is transcribed and processed so Deputify can understand the enquiry and produce the useful job information it sends to you.
How do I receive customer enquiries?
Deputify sends the important enquiry details to you through WhatsApp after the call, including information such as the customer, job details, preferred time, assessed urgency and a recommended next action.
How does the 15-day trial work?
Request a trial through the website and we'll contact you to understand your business and how you want your calls handled. We'll then configure Deputify, agree the Trial Terms and test the call-handling setup with you before your 15-day trial begins. Requesting a trial does not activate it instantly.
What happens after the trial?
You decide whether you want to continue. There is no automatic subscription. If you choose to continue, Deputify costs £29/month, subject to fair usage.
How much does Deputify cost?
The trial is free for 15 days. If you choose to continue afterwards, Deputify costs £29/month, subject to fair usage. No payment details are required to request or start the free trial, and there is no automatic subscription.
Your next enquiry, in good hands
Let your deputy take the next call.
15 days free · Then £29/month if you choose to continue · No payment details required